Effective date: July 27, 2026

Andes Clean Slate LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, email address, mobile and landline phone numbers, mailing and service address, and other similar contact data.

Appointment Details: Information related to the scheduling and management of your appointments, including the services requested, property details relevant to the work, and appointment history.

Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

Usage Data: Information about how you use our website and services.

Marketing and Communications Data: Your preferences in receiving marketing from us, your communication preferences, and your consent status for email and text message communications.

We collect this information directly from you when you submit a form on our website, call us, or communicate with us by text or email; automatically through cookies and similar technologies when you visit our website; and from service providers who help us operate our business.

2. How We Use Your Information

We use the information we collect in the following ways:

To Provide and Manage Our Services: To fulfill your requests and manage our services, including preparing quotes and estimates, scheduling appointments, dispatching technicians, and processing payments.

To Communicate with You: To send appointment confirmations and reminders by text message or email, provide technician arrival updates, respond to your inquiries, follow up on completed work, and send billing notices.

To Send Marketing Communications: To send promotions, special offers, and service reminders, but only where you have consented to receive them. You can withdraw this consent at any time.

To Improve Our Services: To understand how our services and website are being used and to improve them.

To Comply with Legal Obligations: To comply with legal and regulatory requirements, including maintaining records of communications consent.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences, and understand how visitors use our site.

Types of cookies we use.

Strictly necessary cookies — required for the website to function, such as those that keep your session active and support our appointment scheduling and contact forms. These cannot be disabled.

Analytics and performance cookies — help us understand which pages visitors view and how they navigate our site, so we can improve it.

Advertising and marketing cookies — may be set by us or by advertising partners to measure the effectiveness of our advertising and to show you relevant ads on other websites.

Third-party technologies. Some of these cookies and tracking pixels are placed by third-party service providers, which may include analytics providers and advertising platforms. These providers may collect information about your online activity across websites over time.

Your choices. Most web browsers let you refuse or delete cookies through their settings. If you block cookies, some parts of our website may not work properly. You can also opt out of interest-based advertising from participating companies through the Digital Advertising Alliance at optout.aboutads.info or the Network Advertising Initiative at optout.networkadvertising.org.

Do Not Track. Our website does not currently respond to "Do Not Track" browser signals.

4. Disclosure of Your Information

We may share your information with:

Service Providers: Third parties that perform services on our behalf, such as payment processing, data analysis, email and text message delivery, hosting services, and customer service. These providers may only use your information to perform services for us and are not permitted to use it for their own purposes.

Legal Obligations: When required to do so by law, or in response to a subpoena or court order, we may disclose your information.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

What we do not share. We do not sell your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile information may be shared only with subcontractors who provide support services on our behalf, such as customer service platforms and message delivery providers, and solely for the purpose of operating our communications with you. Text messaging originator opt-in data and consent are excluded from all other sharing and will not be provided to any third party.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. We limit access to your personal data to those employees and service providers who need it to perform their work. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, and maintain records of your communications consent. When information is no longer needed, we take steps to delete or anonymize it.

6. Your Rights

You have the right to:

Access: Request a copy of the personal data we hold about you.

Correction: Request correction of any inaccurate or incomplete data.

Deletion: Request the deletion of your personal data.

Objection: Object to the processing of your personal data for direct marketing purposes.

Restriction: Request restriction of processing your personal data.

Data Portability: Request the transfer of your personal data to another party.

Withdraw Consent: Withdraw your consent to receive marketing emails or text messages at any time, without affecting the services you have already purchased.

To exercise any of these rights, contact us using the details in Section 9. We will respond within the timeframe required by applicable law. We will not discriminate against you for exercising any of these rights.

7. Text Messaging

If you have provided your mobile number to us, we may send you text messages about your appointments and services. The full terms of our text messaging program — including the types of messages we send, message frequency, message and data rates, and how to opt out by replying STOP — are described in our Terms of Service.

As stated in Section 4, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page with a revised effective date, and where appropriate, notified to you by email. Please check back periodically to see any updates or changes to our Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email : [email protected]

Phone : (775) 895-5891

Address : 732 S 6TH ST STE N, LAS VEGAS NV 89101