Effective date: July 27, 2026

Welcome to Andes Clean Slate LLC. By using our services, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, you should not use our services.

2. Eligibility and Age Requirement

You must be at least 18 years of age to use our services, request a quote, schedule an appointment, or consent to receive communications from Andes Clean Slate LLC. By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement. We do not knowingly collect information from or provide services to anyone under the age of 18.

3. Services

Andes Clean Slate LLC provides various home improvement services. We reserve the right to modify or discontinue any service at any time without prior notice.

4. Text Messaging (SMS) Terms

Program description. Andes Clean Slate LLC operates a text messaging program to communicate with customers about home improvement services. By providing your mobile number to us — through a form on our website, over the phone, or in person — you consent to receive text messages from us at that number, including messages sent by automated means.

What we text you about:

- Appointment confirmations, reminders, and rescheduling notices

- Technician dispatch and arrival updates

- Quotes, estimates, and follow-up on requested work

- Billing, invoice, and payment notifications

- Replies to questions you send us

- Promotional offers and service reminders, if you have separately opted in to marketing messages

Consent is not a condition of purchase. You are not required to agree to receive marketing text messages in order to purchase any goods or services from Andes Clean Slate LLC.

Message frequency. Message frequency varies based on your interactions with us. You can expect up to 4 messages per month.

Message and data rates. Message and data rates may apply. Any such charges are billed by and payable to your mobile service provider, not to Andes Clean Slate LLC. Please consult your carrier's pricing plan to determine the charges for sending and receiving text messages.

How to opt out. To stop receiving text messages from us, reply STOP to any message at any time. You will receive a single message confirming that you have been unsubscribed, and then no further texts. You may also opt out by emailing [email protected] or calling (775) 895-5891. If you opt out of all text messages, we may need to contact you by phone or email to confirm appointments.

How to get help. Reply HELP to any message to receive support information, or contact our customer support team directly using the details in Section 5.

Carrier liability. Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier's network and is not guaranteed. Andes Clean Slate LLC is not responsible for messages that are delayed, undelivered, or not received due to carrier issues, device settings, or a change in your mobile number.

Supported carriers. Our text messaging program is supported by major U.S. carriers, including AT&T, Verizon Wireless, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Cricket, and Google Voice.

Change of number. You agree to notify us promptly if you change or deactivate the mobile number you provided to us.

Privacy of your mobile information. Your mobile number and your consent to receive messages are handled as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

5. Customer Support

Our customer support team is available to assist you with any questions or issues you may have. You can reach us by email at [email protected] or by phone at (775) 895-5891. We strive to respond to all inquiries promptly.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy, which describes how we collect, use, and protect your personal information, including how we handle mobile phone numbers and text messaging consent. Our Privacy Policy is incorporated into and forms part of these Terms and Conditions.

7. Cancellation and Rescheduling

If you need to cancel or reschedule an appointment, please contact us at least 24 hours before your scheduled service. Failure to do so may result in a cancellation fee.

8. Limitation of Liability

Andes Clean Slate LLC is not liable for any indirect, incidental, or consequential damages that may occur as a result of using our services, including but not limited to property damage, personal injury, or financial loss, except where such liability cannot be limited or excluded under applicable law. Our total liability for any claim arising out of a service is limited to the amount paid for the service in question.

9. Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.

10. Contact Information

If you have any questions about these terms, please contact us at:

Email: [email protected]

Phone: (775) 895-5891

Address: 732 S 6TH ST STE N, LAS VEGAS NV 89101

By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.